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Chapter 6

Conclusions and Future
Work

This chapter concludes the thesis by summarizing the main results and contri-
butions of this work.

6.1

Summary of Results and Contributions

This thesis proposed user representation and user classification approaches for
increased customization (personalization) of cyberspace services. Examples of
such customization include delegation of data and tasks to software agents, or
automatic pre-fetching or pre-processing of service based on classification-based
predictions.

The cyberspace service types primarily considered Mobile Com-

merce (e.g. news, finance and games) and Massively Multiplayer Online Games
(MMOGs)

First a conceptual software agent architecture for supporting users of mobile
commerce services was presented, then the architecture was extended to support
automatic product and service recommendations by proposing a peer-to-peer
based distributed collaborative filtering approach.

In order to examine the scalability of the proposed conceptual software agent
architecture a simulator for Massively Multiplayer Online Games was developed,
MMOGs were selected because they are currently the largest and most complex
cyberspace services available, hence providing an estimated "upper bound" for
the performance requirements of (most) other cyberspace services using the agent
architectures.

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